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If what you're developing doesn't have a customer at the end of it, then maybe you need to reevaluate.
Megan Sebben
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Dr Megan Sebben is the Program Manager at CSIRO’s Kick-Start Program, an initiative designed to help innovative Australian startups and small businesses develop their business and grow by providing funding support and access to CSIRO’s research expertise and capabilities. Megan has extensive experience in environmental research and consulting in both the public and private sectors.

This is a special episode featuring guest host Alan Jones, an investor and veteran of Australia’s startup ecosystem who has supported Australian startups independently and through BlueChilli, Blackbird Ventures, Pollenizer Ventures and Startmate. In their conversation, Megan and Alan discuss the the types of support the Kick-Start program provides to startups, as well as Megan’s perspective that while progress has been made within Australia’s startup ecosystem to improve access for underrepresented groups such as women and first nation’s peoples, there is still a lot of work to be done.

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CSIRO’s Kick-Start Program: https://www.csiro.au/en/work-with-us/funding-programs/sme/csiro-kick-start/aboutMegan on LinkedIn: https://www.linkedin.com/in/megansebben/

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Adam Spencer: Let me tell you about our partner, Teamified. If you need to build a top-notch team quickly, Teamified is your go-to solution. They not only provide fractional CTOs, they can also do contractors and even remote team members tailored exactly to your needs. And whether you're looking for expertise in the Philippines, India, or Sri Lanka, Teamified has you covered. What's amazing is that Teamified uses a blend of AI and human expertise to cut hiring times by 50%, cent. The platform handles everything from automated onboarding to day-to-day management and even performance tracking. You can also handle rewards and recognition, buy equipment, and order training all through their platform. Simplify your hiring process and get the best talent fast with Teamified. Check them out now and transform your team. Go to dayone.fm/teamified. That's dayone.fm/teamified. T-E-A-M-I-F-I-E-D, and get started today. Hi, I'm Adam Spencer, founder of the Day One Network, which is bringing the history of the Australian startup ecosystem to you. I believe in founders. It's why I do everything I do at Day One and our media company, W2D1 Media. And that's why the Day One Network exists, to create helpful content for founders. We've got some great shows in development. But a large part of what we do couldn't be done without support from our partners and sponsors. And I couldn't be happier than to be working with NTP, who get community better than any other technology recruitment company out there. A Newcastle company like mine, NTP are invested in seeing the growth of the local tech community in Newcastle, Sydney, and more broadly Australia. So thank you NTP for helping us bring— Thank you. Helpful content to founders and the startup community in Australia. Back to the interview. Hi, I'm Adam Spencer, founder of the Day One Network, which is bringing the history of the Australian startup ecosystem to you. I believe in founders. It's why I do everything I do at Day One and our media company, W2D1 Media. And that's why the Day One Network exists, to create helpful content for founders. We've got some great shows in development. But a large part of what we do couldn't be done without support from our partners and sponsors. And I couldn't be happier than to be working with NTP, who get community better than any other technology recruitment company out there. A Newcastle company like mine, NTP are invested in seeing the growth of the local tech community in Newcastle, Sydney, and more broadly Australia. So thank you NTP for helping us bring helpful content to founders and the startup community in Australia. Back to the interview. Hi, I'm Adam Spencer and welcome to Day One, the podcast that spotlights Australian startups, founders, and the organizations that empower Australian entrepreneurship. We go back to the beginning to tell the story of Australia's most inspiring founders and how they built their companies. You're listening to a special interview series as part of a documentary W2D1 is producing about the history of the Australian startup ecosystem.

Megan Sebben: Hi, my name's Alan Jones, and I'm the guest host for today's episode of Welcome to Day One. Can you please introduce yourself, Megan?

Speaker C: Yes, hello, my name's Dr. Megan Sebbin. I'm the program manager for CSIRO's Kickstart program.

Megan Sebben: Let's go to where your career first began because you're not a software or hardware engineer, are you? Where did your career first begin?

Speaker C: Yes, so my background is in environmental sciences. I have a PhD in hydrogeology, specifically in groundwater modeling. So, I was building computer models of groundwater systems to look at all sorts of environmental, in particular, contaminant issues in coastal environments. So, I started out my career in academic research and then moved into a consulting role from there. So very much focused on groundwater environmental ecosystems and those sorts of challenges. Yeah, so that's where I started. I then moved into education for a little while. So I first joined CSIRO in 2017 and was one of the program officers for their STEM Professionals in Schools program, which I was already a scientist volunteering. And I worked with them for about a year and a half, and that's this incredible opportunity came up to go back more to the research roots and get involved with startups through the CSIRO Kickstart program, of which I'm now the program manager for.

Megan Sebben: I just want to go back to that geo and hydrology background just for a second, if we can. How much of that was very complicated maths and how much of it was putting your muddy boots on again and going out to the field to measure something?

Speaker C: Mm, so it started out a lot of muddy boots, actually. I was working on the region near the border of Victoria and South South Australia, the Piccaninnie Ponds, which are quite a famous cave diving site actually, and there's a lot of dairy farms in the area and reclaimed land trying to put it back into its original swamp ecosystem. So I was doing fieldwork out there, and what I aimed to do from that was then to model the system, but it turns out that the mathematics and our understanding of building computer models in these really complex geological environments— you've got all these caves and karst systems and fractures— I— was basically trying to solve too many problems at once. So we scaled down and scaled down. And by the time I actually did my— I did my thesis by publication, that the modeling studies I were publishing were 2D models with tiny little fractures, hairline fractures in to understand the impacts of these features on how, let's say, the contaminants actually seawater coming in, how that's then gonna spread that through these freshwater ecosystems. As is the case, I think, in a lot of situations, you start out with the big picture, but actually we really needed to narrow down and get to some key understanding on some very small aspects first. But as time has passed, people have taken some of the outcomes of the work I did in that theoretical sense and have gone and actually explored this out in the real world. So maybe a 5 or 10-year delay on doing the things that I wanted to do in my PhD initially, but it all contributes to our understanding of the science. Mm-hmm. Which is the main thing.

Megan Sebben: Perhaps you're a little bit too early to market, as we say in tech startups.

Speaker C: Yeah, that's it. I needed to, you know, scale it back a little bit initially.

Megan Sebben: I can envision though, you know, a cloud of semi-autonomous drones, you know, with sensors there, send them off down into the cave to go and survey the whole thing to the millimeter level. I'm sure that's coming any day soon, any day soon. And what led you into the education side of science, Megan?

Speaker C: After working in consulting, consulting probably didn't really fit for me as a career choice. I was not quite satisfied with the work I was doing. It was quite opportunistic. I was enjoying being part of the program as a volunteer, but then when they were looking for someone to actually help run the program, I thought this would be a good opportunity to explore something new and have a go at, at something else. And the role was across Victoria, South Australia, and Tasmania. So I was really looking forward to getting to learn more about the education sector sector, how science is a part of that, how people like myself maybe can help contribute to the type of science education that happens in schools and supporting teachers who are already having to do a monumentous amount of work. I put my hand up for the role and was lucky to get it. And yeah, it was a chance to work more in building relationships, and it certainly ties into the work I'm doing now, but from a different perspective. So I was helping to build relationships between teachers and schools and scientists, engineers, anyone with a STEM-related career. So not necessarily working as a scientist, but certainly lots of careers require knowledge of science, tech, engineering, maths. So we wanted to connect people working out in industry with teachers to be able to bring some of those contextual aspects into the classroom and quite early on. And so me, in my case, I like to bring that entrepreneurial side of science into the classrooms as well and— Mm-hmm. Get this kind of little pitch events and things like this happening in the classrooms because there's this other aspect to science and where that leads that's not necessarily understood or considered in a classroom environment. So that was a really good opportunity to take up and I learnt a lot about the relationship building experience from that.

Megan Sebben: I was listening to an earlier episode of Welcome to Day One this morning on my run and the person being interviewed was Matt Barry, the, founder and CEO of freelancer.com. And he was talking about when he went through school, he literally didn't know what an engineer was until the final career day before he graduated from high school. And there just happened to be a guy who worked as an engineer come to the school. And the phrase that the engineer said, "What engineers do is they solve problems through applying science, solving the world's problems with science." And that set the young Matt Barry's brain afire. And he decided that was the career path for him. So I have huge respect for the people who do that as volunteers or professionals. It makes a huge difference.

Speaker C: I like that way of thinking because we sometimes see science as being a career or you do science. Actually, science is the tool that you use to do things. And usually you start with the— think about founders. Quite often they've had an experience. Something happened to someone in their family. They've been personally affected by something and then they're motivated to go and solve this problem. And the tool that allows them to do that is often these science, engineering, mathematics, they feed into that. It's a toolkit that we have to go and explore things that we care about or that we're passionate about. You don't have to be a scientist, you're going to go and use science.

Megan Sebben: Yeah, there are other tools, you know, there's positive visualization, there's belief in a higher power. But at the end of the day, if you want to make a difference in a 10-year timeframe, you know, you're not rolling dice. Science is a good toolkit, isn't it? Megan, let's talk about the Kickstart program. You've been there a little while now. Tell our listeners, what is Kickstart and why is CSIRO doing this in Australia?

Speaker C: So, the CSIRO Kickstart program is a program for innovative Australian startups and small businesses to help them undertake research and development projects that are going to allow them to grow and boost their business. So, the idea being, you could be a— we're industry agnostic, so you can be a startup in any sector, any industry, and if you've got a particular scientific or technical challenge that's maybe slowing down your path to market, maybe you don't have the technical expertise in-house to, to solve that problem, or it just requires some specialist knowledge, then you could apply to us to undertake a project with CSIRO researchers, and then myself or someone in my team would assess the company's eligibility for the program, and then we would try and match them with a research capability in the in the organisation that could deliver that part of the project for them. So if we've got somebody that can help them and that they decide to proceed on a project together, then Kickstart will also co-fund that project. So we provide vouchers up to $50,000 or 50% of the, the project cost to subsidise the work that CSIRO is delivering for the company. So we help them access CSIRO's expertise and facilities, but also will provide some funding support to make that more accessible for, in particular, early stage startups and small businesses. So if we classify that as a company that's less than 3 years old, or if they're more than 3 years old, their turnover and operating expenses would be less than $1.5 million. So as long as they're an Australian company and fit into either one of those categories, then they would be eligible. We would just need to try and find a research team that could assist them with their this particular challenge that they're having.

Megan Sebben: Okay, let me just roll that back and summarize, just make sure I understand. So 3 years or less, $1.5 million turnover or less.

Speaker C: So that's an either/or. Either/or.

Megan Sebben: Yeah. Okay, there's no restriction on having raised capital or having external investors involved?

Speaker C: Not a formal requirement other than the company needs to be able to co-fund their 50% of the project, and that is a cash contribution, not in-kind contribution. So they would need to have some degree of investment in order to be able to support their part of the project.

Megan Sebben: Gotcha. So, why is CSIRO in the business of helping companies commercialise using science? You know, what's that about?

Speaker C: In particular with the Kickstart program, there are some other schemes out there. CSIRO also facilitates the Innovation Connections Scheme, which is another dollar-match funding program for research and development with the entire public research sector. But the companies need to be at least 3 years old and turning over more than $1.5 million in order to qualify qualify. So we sort of looked at what other offerings are out there, and when I say we, this predates my time with SME Connect, but we really recognize that there are companies that are less than 3 years old, maybe they're pre-revenue, but they're still doing really novel research or working on novel products and ideas, and with that investment that they have, would benefit greatly from undertaking a collaboration with a research organization. Kickstart is a program that then CSIRO created, recognizing that this gap in the in the market. So, it is a CSIRO exclusive program. The companies do need to work with our researchers, but it also feeds into now— CSIRO has a broader— it's called the SME Collaboration Initiative, and that's really focused on doubling the number of startups and SMEs that work with publicly funded research organizations, so unis, CSIRO, etc., by 2030. So, we want to lead ecosystem change by connecting and amplifying the programs that are out there, but also removing barriers to engagement between industry and the public research sector and understanding the value of those collaborations. So that's really our motivation for developing or supporting these programs, is to make this industry research collaboration more effective, more efficient, and we want to, as I said, double that by 2030.

Megan Sebben: That's awesome. Can you tell us about some of the, the successes that you've had, some of the ventures that you're proudest of having worked with?

Speaker C: Yeah, I think working with particularly early companies, it's hard to measure the impact because that could be very different depending on where the company comes to you and at what stage. The fact that they survive the first 3 years of business could be the difference that we've made potentially. We've had some really great stories over the years. It's hard to pick. So we've worked with— we've just commenced our 200th project. Through the Kickstart program, so that would be with around 180 or so companies, Australian companies, so that's quite a few now. We work across all sort of industries and sectors, so we've done, for example, we worked with a company called Australian Plant Proteins who— we've got a few case studies on our website actually of some of the companies we've worked with, and they developed a protein powder from fava beans, and they've now got a commercial plant in Horsham where they're manufacturing this product. So it's really great to be able to help them early on. They've obviously obviously gone and done a lot of work since then, now have this full facility up and running to produce their product. We've worked with companies now that have developed, like a company called Canpower, who now are retailing on some big online sellers. And yeah, I think we're seeing a lot come through in the medtech and biotech sectors as well, and also food and agriculture, data sciences. Yeah, it's hard to pick some favorites or some key ones. To see the companies move forward. They often come back and do a second project with us as well, so building that collaboration on a longer ongoing basis as well is a really nice outcome of some of these projects.

Megan Sebben: So in the time you've been in the startup ecosystem, what are the changes in that period of time that have really stood out for you?

Speaker C: So I would say I'm fairly, still fairly new to the startup ecosystem and I'm, learning all sorts of things along the way. But for me, I think our area of expertise, I guess, is the research and development. And I would have to say, in the past couple of years in particular, I was probably somewhat ignorantly expecting our program to maybe slow down because of the effects of COVID how that affects small business supply chains, all those sorts of things. But actually, the response has been the complete opposite. We've been busier than we've ever been since the onset of the pandemic. And I think there's this real understanding now that we need innovation. Innovation is good. It's important. It's going to keep us competitive. It's going to help us solve some of these global challenges, even if we're focusing on a local scale. Like, we, we need to be investing and creating and doing things differently so that we don't encounter these same problems in the future. And I think there's been this real willingness to engage in research and development, whether it be to take your initial business or business idea and maybe pivot it in a slightly different direction in response to current events, or perhaps the day-to-day operations of the company were slowed down because of lockdowns, and so you've actually got time to go and do some R&D on maybe an idea that you've had sitting there for a while but haven't had the opportunity to explore. I feel like there's this appetite to collaborate, to work with expertise, to really explore some new and interesting ideas, and to actually, yeah, to innovate.

Megan Sebben: Megan, what do you think we as an industry are doing particularly well, you know, unique to Australia, or perhaps Australia does better?

Speaker C: Unique to Australia? That's an interesting question for me. I think I don't have a lot of experience outside of the Australian market, mainly because our focus is purely on working with Australian startups. I think we've got some really interesting focus areas. I'm quite excited about the things I see in like the food and say plant protein spaces and things like this.

Adam Spencer: Yeah.

Speaker C: These are global challenges that we have the capacity to make a significant impact in. I think there's interesting ideas and steps coming out in health and mental health as well, particularly again, acknowledging current events that we know we need to do things differently. And there's obviously telehealth, there's the interest now in psychedelic-assisted therapies and these sorts of things. Perhaps topics that might have felt a little bit taboo or people didn't really talk about, people are talking about these things now and there, there does seem to be a willingness to look outside of standard models and be the first to do something new or to try something new. I think that's a maybe a inherent kind of have-a-go spirit that we have too. And that's, I think that features in some of the trends or behaviors that we're starting to see.

Megan Sebben: Yeah, I sometimes wonder if there are industries in Australia, particularly the healthcare industry, that are very risk-averse because there are very few upsides to taking a risk that pays off, and there are enormous downsides for taking a risk that doesn't pay off. Whether you're at the ground level or a health policy leader, still anything that goes wrong you really get hung, drawn, and quartered. But then you throw a global pandemic into the mix and suddenly the baseline level of risk goes from negligible to there's always significant risk in the healthcare system right now. So what can we try that might actually bring that down a bit? I think that's been an interesting development.

Speaker C: Absolutely. And yeah, I think some of the barriers that might have existed previously have been lowered as well. Like we look at, again, at telehealth, for example, that's something that's was made available during the pandemic, and it looks like now it's here to stay, and that's going to make a significant impact in the lives of a lot of people who maybe struggle to have access to a regular GP, and whether it be remote or other reasons. These shifts in things that initially were maybe challenging, you'd have to be very committed to want to go down that sort of path, to now having more opportunities open up because we know that we need to take new approaches. Cool.

Megan Sebben: Megan, do you have an unpopular opinion about the Australian startup industry? Something that most people wouldn't agree with you about?

Speaker C: Oh, an unpopular opinion. I'm not sure if it's unpopular, but I think really this, the coming back to that, the collaboration side of things, that's something that we need to do better and we should be doing better and we can do better. So that's the role that we're trying to play and we believe that there's appetite there for it. Maybe it's taken a little bit longer, but I think that we will definitely get there.

Megan Sebben: Cool, cool. More collaboration. The people who think that we're collaborating enough need to dial it up a notch.

Speaker C: Yes, I think there's so much opportunity there and hesitancy, again, barriers to making things simpler, easier, streamlining processes. We can all benefit from working with and sharing expertise. The research sector might not necessarily understand understand how certain things work in industry or with business and vice versa. So the more that we can understand how each other operates, what the end goals are, those sorts of things, the better those and more effective and efficient those collaborations are going to be. And that's better for everybody. We're getting science out there, getting these businesses the support through expertise, being able to tap into resources that maybe they thought weren't available to them, but they actually are. That's a— a somewhat common comment I get through Kickstarters that they didn't necessarily realize that that was a program that CSIRO offered. I think that lends itself to a lot of opportunity that we can take advantage of.

Megan Sebben: Cool, cool. That's a nice, glass half full way of approaching that. I like it. You've always been a passionate advocate for women in STEM and for building diversity in all industries and society as a whole. How do you think we've gone over the past 5 years in improving diversity access for women and other underrepresented groups in our industry? Are we making progress?

Speaker C: Slowly. I mean, I'm optimistic. I think there's still a lot of challenges, a lot of barriers, and I can only speak from my personal experience as a woman in the STEM fields, and I don't want to be seen as speaking for any other group and the challenges that they are facing. But I want to acknowledge that and acknowledge that there's a lot of people that have to work work a lot harder than what they probably should have to, to get that recognition, to have cultural competency and representation and all these sorts of things. So I know there's a lot of attention, I guess, being paid to this. There's initiatives to try and increase the participation of women and minority groups in STEM. I think these are all really good things, but from a personal perspective, I think a lot of this starts way before we get into a school. It starts way before we get into a university or a job environment. This is culture and conversations that we have in the house. You know, small children already identify a scientist, for example, as being an older male figure. And we can impact this, I think, really early on in the— just the conversations we have, the environment we create in our homes and our communities. I've regularly told the story about a toy Barbie doll I had as a child who made comments about, "Maths is too hard, let's go shopping." And I'm playing with this Barbie doll well and truly before I've started school, so there's this subliminal messaging there from a very early age.

Megan Sebben: I'm with Barbie on this one, can I just say.

Speaker C: Yeah. Turns out I quite like maths and I hate shopping, so it didn't get me in the end. But, you know, I think that we can do more, but I think it's a very grassroots acknowledging that we have a lot to learn, particularly in Australia. Australian Indigenous people are the first scientists in this country, and they've been living successfully, sustainably, harmoniously in this country for at least 60,000 years. So there are voices there that need to be heard and that we need to learn from. And the sooner that's acknowledged and we take positive action towards that, then I think we all stand to benefit from that, particularly from the perspective of an environmental scientist. That's just an absolute given.

Megan Sebben: I love that, Megan. Thank you. That's really good stuff. That's fantastic. We have just one more question. So Meaghan, if a new aspiring founder comes to you or somebody who's just getting started on their journey in startups, given all of your experience in the past, what one piece of advice would you give them that might help increase their chances of success?

Speaker C: Do your homework. You might have a fantastic idea, but I think, and I'm thinking about at the stage that companies might come to us to make, to engage on building that product or making that idea a reality. Do you know the market? Do you know that you have customers? Are people interested in what it is that you're wanting to develop or sell or buy? Who are your competitors? I think having this understanding of what your pathway to market's going to be and, and understanding that the environment that you're working is, is really important. And particularly with very early companies, sometimes when they engage with us, they, they might not know the answer. Yeah. Answers to those questions yet. And I think that you really need to have an understanding of all of these aspects before taking on a, you know, a big research and development project. Because if what you're developing doesn't have a customer at the end of it, then maybe you need to reevaluate. So they're things that I would generally look for. And that also comes back to this idea of connection, linking in with people, seeking out advice. Yeah. Yes, talking to others in the ecosystem and community. I think it can be a lonely journey a lot of the time, but there is support out there. There are people that will pick up the phone, and I think the more that we can connect, collaborate, take advantage of each other's various skill sets, then the journey I think will be easier, but I hope more enjoyable as well.

Adam Spencer: I hope you enjoyed that interview. More interviews are on the way. Follow the podcast wherever you're listening right now. Stay tuned for more interviews with many, many more amazing people from the Australian startup ecosystem. Thanks for listening and see you next time.

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